Setting a New Standard in Smart Buildings
Charter Hall, a leading property group in Australia, faced challenges in enhancing tenant satisfaction, achieving sustainability goals, and managing increasingly advanced building technology to maintain their competitive edge. To address these issues, they partnered with Avani to implement a data-driven smart building platform. This centralized solution integrated over 40 building systems, provided real-time insights, and enabled proactive management. As a result, Charter Hall improved operational efficiency, tenant experience, and achieved an impressive 97% occupancy rate.
Charter Hall faced several challenges in their pursuit of excellence. With over 40 different building systems operating independently, they struggled with limited visibility and control, resulting in inefficiencies and a reactive approach to maintenance. The rapid pace of technological advancements also meant they needed a solution capable of evolving to integrate seamlessly with new technologies and third-party applications. Additionally, improving tenant experiences while meeting ambitious sustainability targets was a priority. Tenants wanted more control over their workplace environments, and Charter Hall aimed to achieve WELL certification, which emphasizes health and wellness in building design. To address these goals, they also needed to manage large volumes of building data effectively, optimizing energy usage and reducing costs while maintaining high operational standards.
Charter Hall faced several challenges in their pursuit of excellence. With over 40 different building systems operating independently, they struggled with limited visibility and control, resulting in inefficiencies and a reactive approach to maintenance. The rapid pace of technological advancements also meant they needed a solution capable of evolving to integrate seamlessly with new technologies and third-party applications. Additionally, improving tenant experiences while meeting ambitious sustainability targets was a priority. Tenants wanted more control over their workplace environments, and Charter Hall aimed to achieve WELL certification, which emphasizes health and wellness in building design. To address these goals, they also needed to manage large volumes of building data effectively, optimizing energy usage and reducing costs while maintaining high operational standards.
The implementation of Avani’s smart building platform delivered transformative results for Charter Hall. They achieved over 97% occupancy rates, a clear indicator of improved tenant satisfaction and confidence in their properties. With the ability to collect and analyze over one million data samples daily, the platform empowered the team to implement optimized operational strategies, reducing equipment runtime and improving energy management.
Tenants benefited significantly by gaining control over their energy usage, particularly after hours, which helped reduce outgoing costs. Meanwhile, Charter Hall advanced its sustainability goals through optimized plant operations and reduced environmental impact. The seamless integration of third-party applications, including the Charli workplace app, further strengthened tenant engagement and ensured a future-ready infrastructure.
“Avani has completely transformed how we manage our properties. With real-time data and actionable insights, we’ve been able to improve performance, sustainability, and tenant satisfaction beyond expectations.”
Through their partnership with Avani, Charter Hall successfully addressed the challenges of fragmented systems, tenant dissatisfaction, and the need for sustainable, future-proof technology. With improved occupancy rates, advanced building management capabilities, and a scalable technological platform, Charter Hall is now well-positioned to lead the commercial property market.
Looking ahead, Avani will continue to support Charter Hall in enhancing operational efficiency and meeting their ambitious ESG targets. As technology evolves, Avani’s adaptable platform ensures Charter Hall can maintain relevance, drive growth, and remain at the forefront of the industry.
Interested in transforming your portfolio? Contact us today to book a demo and explore Avani’s smart building solutions.
