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Charter Hall

Integration Platform Delivery
3-minute read
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Overview

Charter Hall, a leading property group in Australia, needed to integrate over 40 building systems into a single platform to improve visibility, streamline operations, and support sustainability reporting. They partnered with Avani to implement a data integration platform that unified these systems, enabled automated workflows, and provided consistent reporting across their portfolio.

The Challenge

Fragmented systems: Over 40 building systems operating independently, creating limited visibility and a reactive approach to maintenance.

Evolving technology requirements: The need to integrate with new technologies and third-party applications over time without reworking the foundation.

Sustainability and tenant goals: Supporting WELL certification requirements while giving tenants visibility into energy usage and after-hours consumption.

Data management: Managing large volumes of building data across multiple systems with consistent quality and structure.

Avani's Solution

System integration: Unified over 40 building systems, including HVAC, lighting, metering, and tenant systems, into a single platform with standardised naming, hierarchy, and structure.

Data quality and governance: Continuous validation of data completeness and quality, with auditability and traceability across all connected systems.

Automated workflows: Fault and anomaly detection with automated maintenance ticketing, reducing manual intervention and missed issues.

Reporting: Flexible reporting for energy, operational performance, and compliance, supporting internal management and certification requirements.

Third-party integration: Integration with the Charli workplace app, demonstrating the platform’s ability to connect with tenant-facing applications.

Outcomes

  • Centralised visibility across 40+ building systems
  • Reduced equipment runtime through operational insights
  • Tenants gained visibility into energy usage, including after-hours consumption
  • Reporting structured to support sustainability goals and certification requirements
  • Platform designed to integrate new applications as needs evolve

“Avani has improved how we manage our properties. With centralised data and consistent reporting, we’ve been able to improve operational performance and support our sustainability goals.”

— Charter Hall

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